Customer Testimonials

Jonathan, my sales representative was great. No stress in working with sales process. Everything was pretty straightforward and no pressure. I think I got an awesome car for a price in my budget.

Great service

Another positive experience, this time with service department. Shyanne who did the processing and Brian the EV tech did a great job and were able to take the time to send me a video to show the updates they installed as well as provide the printout of it as per my request. They also provided a free loaner car so I didn't have to wait there. There is a closer Chevy dealer to me but these experiences are why I always take the time to go further to go to this one.

When i walked in Dylan was the first one to greet me and he was patience. I had great experience with this dealership. I will be coming back on my second purchase.

Good sales person; terrible finance person.

Great experience with Tony at the Salinas Honda location who was exceptionally great and friendly, he made the new car shopping for my growing family so easy while making us feel heard. I will definitely be recommending anyone who I know is in need of a car his way.

Seeing all the nice reviews makes me cringe because this is the scummiest dealership I have ever been to. Scammers at their finest they brainwash and train customers to accept on their terms and do not do the right thing. Had to call The bureau of automotive repair on these folks because I caught the advisor and the service manager in a lie, they treated me like a child when I have spent my hard earned money with them more than once. My paperwork is not documented correctly and they only care if your car is under warranty or you ... Read More

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Google - Oct 30, 2026

Seeing all the nice reviews makes me cringe because this is the scummiest dealership I have ever been to. Scammers at their finest they brainwash and train customers to accept on their terms and do not do the right thing. Had to call The bureau of automotive repair on these folks because I caught the advisor and the service manager in a lie, they treated me like a child when I have spent my hard earned money with them more than once. My paperwork is not documented correctly and they only care if your car is under warranty or you just have been trained to accept what their word is. Tried to play me for a fool, literally. I won’t waste my time or breath this is simply a review to let others know to stay away from them. Particularly SAM the service manager and DAMIEN the advisor. If you ask questions or for clarification they will try to make you feel stupid just like old men do when caught in a lie.

sam and damien are absolutely scammers. in my opinion, youd 100% be safer to buy/get service your car from a private seller/mechanic. dealerships are known to be scummy businesses, but this one certainly takes the cake.

I’ve never had an easier car purchase. Everyone that helped me was quick to reply and very knowledgeable. Highly recommend purchasing a car here.

Jerry the salesman and Daniel the finance manager took great care of me and my family getting us into a nice Volkswagen Passat for a great price. Would definitely recommend anyone to work with them.

Three years ago, I accompanied my sister who was purchasing a vehicle at Capitol Volkswagen. As I waited for her to complete the paperwork, the sales manager approached me & inquired if I was interested in making a purchase as well. At the time, I wasn’t financially prepared to do so. I explained that I was currently under a lease with 7 months remaining & expressed my concerns about the car being over the contracted mileage limit. The sales manager offered to look up my lease information and before long, I was offered a great deal to lease a brand ... Read More

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Google - Oct 23, 2026

Three years ago, I accompanied my sister who was purchasing a vehicle at Capitol Volkswagen. As I waited for her to complete the paperwork, the sales manager approached me & inquired if I was interested in making a purchase as well. At the time, I wasn’t financially prepared to do so. I explained that I was currently under a lease with 7 months remaining & expressed my concerns about the car being over the contracted mileage limit. The sales manager offered to look up my lease information and before long, I was offered a great deal to lease a brand new car with no money down and a similar monthly payment. The friendly service of the sales team not only impressed me, but they were generally interested in being of assistance. Yesterday, I was able to obtain financing to purchase that vehicle with the assistance of concierge, Uwana Udofia, who worked tirelessly on my behalf. The level of service that I received from the sales and finance team at Capitol VW has been by far the best experience that I’ve ever had when purchasing a vehicle. I highly recommend selecting Capitol VW for your next purchase. They understand that life happens and when it does, there’s a team of professionals who care about keeping you in your vehicle and on the road. Thank you to Capitol VW for paying attention to the needs of your customers!

I hate car salesman and car dealerships! But, this experience was tolerable. The low pressure sales was nice, Darius was very laid back and knew all the details about various Subaru models. I feel I got a reasonable deal on a Crosstrek, and the manager, Derek, offered to repaint a small blemish before I took over. One slight negative was Derek stating he was offering a “firm handshake and a full tank.” Alas, the car had 1/4 tank at pickup, but all in all, not a bad experience.

Mychal and the team were responsive, friendly, and accommodating.

My first experience with the Service manager Sam and he is a jerk! I will never return for service again. He is not personable at all and came across rude and unprofessional! I hope he gets demoted or better yet fired!!! Customer service does not exist there anymore. A few months back the service department was better. Don't waste your time and money here!

Awesome people great experience!! AAA+++

Extremely helpful, fast & easy

I am writing this to warn anyone purchasing accessories through Chevrolet’s online portal to avoid selecting Team Chevrolet in Vallejo as your fulfillment dealer. Their customer service and parts department management are completely stuck in the past. I purchased an official Chevrolet Premium All-Weather Cargo Liner online. The mat didn't suit my needs, so I initiated a standard return online and drove down to the dealership to drop it off well within the 30-day corporate return window. The mat was in absolute pristine, brand-new, and completely unused condition. The parts department counter clerk was incredibly rude and patronizing, ... Read More

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Google - Oct 13, 2026

I am writing this to warn anyone purchasing accessories through Chevrolet’s online portal to avoid selecting Team Chevrolet in Vallejo as your fulfillment dealer. Their customer service and parts department management are completely stuck in the past. I purchased an official Chevrolet Premium All-Weather Cargo Liner online. The mat didn't suit my needs, so I initiated a standard return online and drove down to the dealership to drop it off well within the 30-day corporate return window. The mat was in absolute pristine, brand-new, and completely unused condition. The parts department counter clerk was incredibly rude and patronizing, and flatly refused to accept the return simply because I did not bring back the giant, disposable cardboard shipping container it was mailed in. Even though the mat itself was flawless and ready for immediate resale on their inventory shelves, they prioritized a piece of garbage cardboard box over basic customer service. When you look at modern retailers like Amazon that allow box-free, label-free drop-offs in under 30 seconds, it is shocking that a major automotive dealership makes a customer argue over packaging. To make matters worse, corporate shopping support simply passes the buck, claiming "it's up to the dealer." This is a complete failure of customer service and an exhausting exercise in corporate passing-the-buck bureaucracy. Save yourself the headache and take your business to a dealership that understands basic modern consumer respect.

Kenny is a great salesman. I was stunned to find out he is only 23. He is the gold standard of sales professionals. I have purchased a lot of cars and been in contact with a lot of different dealerships, including one very close to my house. They had the same car. I came to Vallejo because I like Kenny.

I have purchased three vehicles from this dealership over the last 14 years. Transactions are smooth, easy, and straight to the point.

They scammed the shit out of me. If you want an honest dealership, this is not the one for you. During their inspection of the car I was going to buy, they gave me the inspection sheet with everything wrong with it, and told me that they fixed some of it, but didn't know what they actually fixed, he said they "probably topped up the brake fluid and oil" which was also NOT TRUE the brake fluid is LOW AS HELL. I just have a sheet now telling me the problems the car had before which is ... Read More

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Yelp - Oct 7, 2026

They scammed the shit out of me. If you want an honest dealership, this is not the one for you. During their inspection of the car I was going to buy, they gave me the inspection sheet with everything wrong with it, and told me that they fixed some of it, but didn't know what they actually fixed, he said they "probably topped up the brake fluid and oil" which was also NOT TRUE the brake fluid is LOW AS HELL. I just have a sheet now telling me the problems the car had before which is not helpful at all since some of them (I don't know what) was fixed. he told me I had new tires on the car, which was very not true. They were all over five years old, and one immediately blew out on me. They also failed to mention that the AC doesn't blow cold and that that would be an incredibly expensive repair because I bought a hybrid. Every day, I'm finding new things wrong with the car that they didn't tell me about, and I am now about $500 deep in repairs for what I thought was an amazing car at a good price. Not to mention the fact that the guy who sold it to me knew absolutely nothing about Chevy volts. DO NOT GO HERE.

Don't buy from these people advertised a price and scammed many people. Wouldn't agree to advertised price. Bait and switch

I took my son's car to Team Chevrolet Vallejo for an oil change. I was told they would take care of certain things, but unfortunately, much of what I was told turned out not to be true, Later that same day, I received a text message from the service manager saying that the car was ready. I replied to the text asking whether someone could pick me up or if I should call an Uber. He responded that the connection was bad and that he could not read my message properly. I eventually found my own ride back to ... Read More

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Yelp - Oct 3, 2026

I took my son's car to Team Chevrolet Vallejo for an oil change. I was told they would take care of certain things, but unfortunately, much of what I was told turned out not to be true, Later that same day, I received a text message from the service manager saying that the car was ready. I replied to the text asking whether someone could pick me up or if I should call an Uber. He responded that the connection was bad and that he could not read my message properly. I eventually found my own ride back to Team Chevrolet Vallejo. When I arrived, there was one man behind the service desk. I told him I was there to pick up my car, and he simply handed me the key. The moment I started the car, I noticed that the tire-pressure warning light was on, and had not even left the dealership. I immediately told the employee about the tire-pressure warning light. He told me to drive the car over to the shop area. I asked him whether he wanted me to drive it over myself or whether someone from the dealership should do it. He told me it was okay for me to drive it over. What happened next was even more disappointing. I saw the employee speaking to a technician, and then the technician came over to me with an aggressive and unprofessional attitude and asked, "What can I do for you?" I told him to ask the service advisor because he already knew why I was there. The technician gave me an unprofessional look and then told me, "It's okay, just drive it. You'll be okay." I told him no. The vehicle came in without the tire-pressure warning light on, and I expected to receive it back in the same condition. He then said, "Okay, one minute, " and returned with a Temu small scanner. He plugged it into the OBD port without even turning the ignition on, with the key in my hand, and immediately told me there was nothing wrong with the tires because there was no code I said really, At that point, I felt like I needed to leave because I was being treated as though I did not understand anything about vehicles. What they did not know is that I have been a mechanic for more than 34 years, and I understand how these systems work, and the way this situation was handled was neither professional nor technically convincing. When the car was at the shop they sent me a video of the tech saying the rear brake pad hit the metal so he recommended replacing the pads and rotors right away, i was going to have him do the brakes job but the way they treated me I change my mind, on my way back home from the dealership the radio start acting strangely, at the time I was replacing the rear brake pads on the car, driver side wheels was completely loosed, at the time I dropped off the car I told them this is my son's car, I have it on video and the rear brakes was 40%. My concern is not only the tire-pressure warning light. It is the poor communication, the dismissive attitude, the lack of professionalism, and the way I was treated after bringing the vehicle in for a simple oil change. A customer should not bring in a vehicle without warning lights and receive it back with a warning light on, only to be told to "just drive it. So I contacted the store manager to explain what happened, and I was told someone would get back to me the next day, but that never happened. I also tried contacting the store manager more than four times, and my calls were ignored. I then went to the dealership and spoke with the service manager and explained the situation. He told me I was wrong and claimed the vehicle could be properly checked with a scanner without the ignition being on. He also said someone would call me because he was busy, even though there was no one else there at the time--it was just him and me. Despite that, I still have not received a response I am giving Team Chevrolet Vallejo 30 days to correct the problem they caused. If this is not resolved, I will file a complaint with the California Bureau of Automotive Repair and consider taking legal action. [email protected]

Damien (Sales) and Byron (Finance Manager) were fantastic and critically creative in helping me make the important decision for my lease buyout & auto purchase❣️💎🎊🙌🏼💯 Highly recommend them both at Team Chevrolet/Team Mazda in Vallejo!‼️🧠👍🏼👍🏼✅

Alexis my rep was great. Low pressure, responsive. Relatively little dealer shenanigans and quick through finance. E-signing speeds things up nicely.

Best EV inventory (and other GM EV inventory) in the area. They're not my closest dealership, but they have the inventory and the pricing is reasonable after some simple negotiation, so I keep coming back here. Total of 3 EVs purchased and 2 EVs traded in at this dealership.

My transmission broke and Team Chevy repaired it for me. THANKS FRANK so much.

Jeff at Chevrolet is great. He is helpful, knowledgeable, and professional. R. Lawson

Thank you to Gil and all at Sunnyvale Honda very kind employees, peaceful atmosphere, and will stay with you to answer questions as long as you need

Manny helped me get my dream vehicle. This place was very straight forward and helpful. Would definitely recommend them and will be referring people here! Ask for Manny to help you have your best car buying experience!

Beware as their website falsely claims that they accept check, that it doesn't say is that they only accept checks UP TO $250.00 ONLY, False Advertisement. If you use a credit card they will charge you %3 finance charge so you have to scan your ATM with your pin number

Beware as their website claims to take checks and when you show up with a check they tell you that they only accept checks up to $250.00 and if you pay with credit card they charge you 3%, so the only way that you can pay is by scanning your personal ATM with pin.

Customer service and motivation to sell, hire people that actually care about selling and helping out the customer I would recommend concord Chevrolet fast efficient, great experience and also great deals everyone is so friendly. Bought our truck within 90 minutes. They have bilingual Spanish speakers also

Jerry is a great person to deal with, no pressure no push. Love him

Great experience yesterday with the purchase of a newer vehicle for us. Liam did a great job and was very professional! Thank you so much Liam!

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great experience buying my camaro quick easy and painless freindly employees.

Gabi was very knowledgeable & helpful with the purchase of our vehicle. She made the entire process stress free!

Tuesday I made an appointment for service. I was told I needed I needed a 789.93 [Other]: Turbocharger Intercooler Hose . part #39017739 & a Knock Sensor. Wednesday I was told the hose was out of stock. thursday I was told the part they put on was defective and they had to order a new hose. Friday I was told other people were ahead of me & he wanted the job done right He did not want the mechanic to hurry to get it completed today. 1:00 Saturday and I still do not have my car back. Saturday I was wondering when I will ... Read More

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Yelp - Aug 24, 2026

Tuesday I made an appointment for service. I was told I needed I needed a 789.93 [Other]: Turbocharger Intercooler Hose . part #39017739 & a Knock Sensor. Wednesday I was told the hose was out of stock. thursday I was told the part they put on was defective and they had to order a new hose. Friday I was told other people were ahead of me & he wanted the job done right He did not want the mechanic to hurry to get it completed today. 1:00 Saturday and I still do not have my car back. Saturday I was wondering when I will have my car repaired & returned At 10:00 I called to see when it would be done. They open @ 7:30. 11:18 I was told not yet maybe 20 minutes till it is done. Called me at 11:53 done waiting for a ride to pick me up. 12:46 no ride I waited & waited for the driver to pick up to get my car. 45 minutes later I called again a couple of times went straight to voicemail. Finally they answer the phone & said he could not find a driver & ordered me lift. They reported the Knock Sensor where defective even though I replaced them a few days before some place else. I asked for defective part back so I can take it back to the place that put it on I received the part back. I am kinda frustrated about my situation. I am an elderly grandmother trying to keep my car running. I feel that I am not as important as your other customers. I do question some of the practices. Saturday I will not post this until I get my car. Am I expecting to much from your service department? Do many people have to wait 5 days to get their car repaired? 787 6971

Great team helped with all aspects of the purchase. Ended up buying 2 cars; they made it easy, transparent— excellent service. Thank you!

I am a Costco member and the the reason we bought car from Capitol Hyundai as you had gray exterior color available otherwise we would have bought car from Hundai of San Bruno as they were upfront with Costco member pricing for the car where as I was getting different quotes

If you have low tolerance for BS - this is the place for you. Carlos was extremely helpful in responsive in getting me the best deal possible, and even came in on his day off to fit MY schedule! I've traded in a few cars in my life, and always without fail, you get one price over the phone, and then once they get you in-person they start with excuses why they can't honor it - but NOT here. They didn't try to talk their own offer down even after seeing damages on the car they didn'... Read More

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Yelp - Aug 20, 2026

If you have low tolerance for BS - this is the place for you. Carlos was extremely helpful in responsive in getting me the best deal possible, and even came in on his day off to fit MY schedule! I've traded in a few cars in my life, and always without fail, you get one price over the phone, and then once they get you in-person they start with excuses why they can't honor it - but NOT here. They didn't try to talk their own offer down even after seeing damages on the car they didn't know about when they gave the initial offer. They made the process very smooth and pleasant, and when I turned down extra services at the point of purchase, they were super respectful about it, and didn't try to aggressively push it. I would definitely come back to them and recommend them to my own friends and family.

My Chevy Silverado was dropped off for engine trouble that should be under warranty. No one has been able to give me an answer in 3 days. I’m left stranded with no info.

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I THOUGHT I WAS LIVING IN A CARTOON! Their deceptive tactics were so transparent and so exaggeratedly crass, crude and clumsy that these people seemed more like exaggerated cartoon caricatures of sleazy car dealers than actual car dealers. After a long time on his computer, the salesman announced an “out the door” price that was $7,000 above the sticker price for this used car, because he had secretly added “extras” without consulting me (so I told him to remove the “extras”). The finance manager sold me a $2,000 “service protection plan,” without mentioning the “exclusions” clause, which excluded all the things likely ... Read More

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DealerRater - Aug 19, 2026

I THOUGHT I WAS LIVING IN A CARTOON! Their deceptive tactics were so transparent and so exaggeratedly crass, crude and clumsy that these people seemed more like exaggerated cartoon caricatures of sleazy car dealers than actual car dealers. After a long time on his computer, the salesman announced an “out the door” price that was $7,000 above the sticker price for this used car, because he had secretly added “extras” without consulting me (so I told him to remove the “extras”). The finance manager sold me a $2,000 “service protection plan,” without mentioning the “exclusions” clause, which excluded all the things likely to go wrong with a car; and he never responded to my phone message and email telling him I wanted to cancel the plan (so I contacted the plan provider directly to cancel). Before I bought the car, all three of the employees who I dealt with called me frequently and returned my calls promptly. After I completed the purchase, all three abruptly stopped returning my calls. After I bought the car, an outer panel came away. They “fixed” it, but it came away again a few days later. If you want to endure cartoon-level clumsy attempts to fleece you out of money, and being “dumped” afterwards, I recommend team Chevrolet in Vallejo.

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Great service, great price, highly recommended

Been a customer for years...and I buy thirds cars at that dealership. The stuffs is very helpful and friendly..

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I think paying $240 for an oil change is extremely excessive. After my oil was changed I had to wait 30 minutes and no one told me about my vehicle was ready.

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Great service, really knowledgeable, they seemed to care about our questions. Definitely will take there for future services.

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SIMPSONS CARTOON EPISODE SET IN VALLEJO! A bizarre question: Have you ever wondered what it would be like to live in a cartoon? It's a place populated by exaggerated "caricatures" of people, who think in exaggeratedly stupid ways and devise exaggeratedly crass, crude and clumsy schemes, which backfire on them. You can find out what living in a cartoon is like by reading the story below. It's called "Homer Simpson And The Sleazy Car Dealer." [Btw, you can expect a surprise "twist" at the end.] PHANTOM $7,000 Homer picks out a used car ... Read More

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Yelp - Jul 27, 2026

SIMPSONS CARTOON EPISODE SET IN VALLEJO! A bizarre question: Have you ever wondered what it would be like to live in a cartoon? It's a place populated by exaggerated "caricatures" of people, who think in exaggeratedly stupid ways and devise exaggeratedly crass, crude and clumsy schemes, which backfire on them. You can find out what living in a cartoon is like by reading the story below. It's called "Homer Simpson And The Sleazy Car Dealer." [Btw, you can expect a surprise "twist" at the end.] PHANTOM $7,000 Homer picks out a used car at a major car dealership. The salesperson inputs data in his computer, then informs Homer of the "out the door" price, which is $7,000 more than the sticker price! The salesman has secretly added $7,000 in "extras," without consulting Homer (presumably on orders from "above"). This dealership's salespeople add several thousand dollars to used cars' sticker prices, and they are confident that the customers won't notice! Such stupid thinking could only happen in a cartoon. But even Homer Simpson isn't gullible enough to be fooled by such a transparently crass, crude and clumsy scheme. He instructs the salesman to remove the "extras." Wanting to buy a car quickly and efficiently with no "fuss," Homer gives the dealership the "gift" of deliberately refraining from negotiating a lower price. He doesn't anticipate that they will try to gouge more money out of him by employing the pathetic ploy described above - and by employing the pathetic ploy described below... EXCLUDES EVERYTHING! The dealership's cartoon finance manager sells Homer a $2,000 "service protection plan," but neglects to point out (presumably on instructions from "above") the contract's carefully buried "exclusions" clause, which excludes everything of importance that is mostly likely to go wrong with a car. Later Homer notices this clause and informs the finance manager, in a phone message and an email, that he wishes to cancel the plan. The finance manager never responds, not even after 3 weeks (possibly hoping that Homer will miss the cancellation deadline?). Even Homer Simpson isn't gullible enough to be fooled by such a transparently crass, crude and clumsy scheme. So he cancels by calling the service plan provider...The finance manager is not the only employee to stop returning Homer's calls... THE TRULY DISGUSTING PART FYI: After deciding to buy the car, Homer arranges to pay the full price for the car in cash in 3 weeks' time (in the meantime, the dealership has him sign a financing agreement to guarantee the purchase pending the cash payment). Before the sale is finalized, all three of the employees assisting Homer (the salesperson, the finance manager and the finance director) call Homer frequently and return all of Homer's calls very promptly. As soon as the sale is finalized, and Homer is no longer of use to them, all three of them abruptly stop returning Homer's calls. This overtly shoddy, dismissive attitude is the truly disgusting part, which pushes Homer beyond his limit, to write this negative review. ROADRUNNER CARTOON Possessing zero business sense, the cartoon dealership and parent company managers are blissfully unaware of the financial repercussions of cheating and alienating a customer. They lose not only that customer's future business, but also the business of the people who read his negative review. The dealership staff devote all their energy to coming up with half-witted "schemes" to make a one-time dishonest "quick buck," but, by doing so, they sacrifice hundreds of thousands of "long-term bucks" from the potential customers who will avoid this dealership after reading this review. This is like a "Roadrunner" cartoon. The coyote devotes all his energy to devising pea-brained convoluted schemes, designed to capture the roadrunner; and then they backfire on him. BAD FIX Btw, on Homer's new car, a section of the body breaks away. Homer persuades the dealership to fix it (he does this in person, since they ignore his calls). A few days after they "fix" it, that section comes away again, so Homer takes it to an outside body shop. [Homer wonders if this defect might be the reason for the dealership spending so long "cleaning" the car, hidden from view, before he can drive it away.] UNEXPECTED "TWIST" I CONFESS: I DECEIVED YOU! The story above didn't happen in a cartoon. It happened in real life! The dealership employees are not exaggerated cartoon "caricatures." They are real people, who really do behave in that pathetic way and really do carry out those transparently crude and clumsy schemes! The customer wasn't Homer Simpson - it was me. And the dealership isn't fictitious - it's Team Chevrolet in Vallejo, part of the DGDG group of dealerships (whose management probably came up with those lame schemes). As you see, truth really is stranger (and cruder and clumsier) than cartoon fiction...Doh!

You guys do a good job. The only thing I don’t like is all the future problems you find. If you call I will explain

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Quick and efficient. they communicated with me and were easy to understand. They gave me quotes for up coming work that needs to be done.

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They made everything easy and simple and made the effort to make sure we were comfortable with the purchase

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Poor communication and long wait to find out what’s going on. Seems like they don’t want our business

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Always excellent customer service. We have been dealing with the dealership for over 6 years.

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I can’t say enough good things about my experience with Kenny. Our interaction actually started over the phone, and it immediately stood out because it wasn’t the typical scripted sales call. Kenny had genuine personality, was easy to talk to, and treated me like a person instead of just another customer. From there, he continued to impress me with how pleasant, welcoming, knowledgeable, and experienced he was. What I appreciated most was that he was simply a genuine, down to earth person, not the stereotypical pushy car salesperson. I originally came in to look at a specific vehicle, ... Read More

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DealerRater - Jul 16, 2026

I can’t say enough good things about my experience with Kenny. Our interaction actually started over the phone, and it immediately stood out because it wasn’t the typical scripted sales call. Kenny had genuine personality, was easy to talk to, and treated me like a person instead of just another customer. From there, he continued to impress me with how pleasant, welcoming, knowledgeable, and experienced he was. What I appreciated most was that he was simply a genuine, down to earth person, not the stereotypical pushy car salesperson. I originally came in to look at a specific vehicle, but after seeing it in person, I realized it wasn’t the right fit for me. Instead of giving up or trying to pressure me into buying something I didn’t want, Kenny took the time to understand what I was really looking for. Together, we explored several different options, and I was impressed by the dealership’s inventory and their willingness to find a vehicle that matched my needs. No matter what you’re looking for, they seem to have options that fit just about everyone’s budget, lifestyle, and preferences. When it came time to purchase my vehicle, I had the opportunity to work with the sales manager, Keith. He was equally impressive, straightforward, professional, accommodating, and respectful throughout the transaction. He communicated honestly, worked with me in good faith, and made sure the process was smooth and transparent without the usual dealership games. Together, Kenny and Keith made this one of the best car buying experiences I’ve ever had. If you’re looking for a dealership that values honesty, professionalism, and exceptional customer service, I highly recommend asking for Kenny and Keith. They truly care about their customers, and it shows.

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The overall rating is 4; Luz gets 10 points she was great very helpful and went above and beyond

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Great service from good people. Glad to have my vehicle back and fixed correctly. Thank You

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Damien is very knowledgeable and trustworthy. Customer service is a high priority with him. Thanks

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Great staff and service. However, I was told I needed a new air filter and cabin filter. They quoted around 325 to replace them, which is way too much.

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The service team was great, friendly and provided top notch service. They took the time understand the issues and resolved it while ensuring that you got the best price.

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Team Chevrolet was amazing. I have been to a few others in the area and Vellajo oas amazing. Got my truck in and out when they said they would and was toped off with great costumer service by Damian. Thanks

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Team Chevrolet has prompt and reliable customer service, with a clean and quiet waiting area for all to enjoy.

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Damian was helpful and was even available on his days off.Limited inventory, purchase process was quick, low pressure from dealership

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Team Chevrolet is the best. Damien always gives myself and family the best advice. Very courteous and honest. He works well with my teenage son teaching him how to handle business.

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Very friendly and helpful, both salesman Sean and finance manager. The experience of buying a new car went very quickly.

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Damien, my service advisor, is very knowledgeable, quick and concise about getting you the proper service you need in a timely manner. I've been going here for 12 years now and I have only had good experiences.

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This was my first time bringing my truck to them and it left a bad taste in my mouth. I asked for an itemized print out of all work performed and they didn't do it. I asked what the price was for the engine air filter before they replaced it and they just replaced it without my okay. $167.00 for a $10.00 dollar part. They deducted $30 from my bill for their incompetence. I feel like i was taken advantage of and it just doesn't feel good at all. If i would have known it was going to be that price ... Read More

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Yelp - Jul 2, 2026

This was my first time bringing my truck to them and it left a bad taste in my mouth. I asked for an itemized print out of all work performed and they didn't do it. I asked what the price was for the engine air filter before they replaced it and they just replaced it without my okay. $167.00 for a $10.00 dollar part. They deducted $30 from my bill for their incompetence. I feel like i was taken advantage of and it just doesn't feel good at all. If i would have known it was going to be that price i would have done it myself. Its an air filter for petes sake!!!

De Mail it was amazing he always be very profesional and helpful in all aspects of my visit

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Damien was a great service representative. He answered all my questions was very knowledgeable about what was needed with my car and when I should bring it back in for service. He’s a great asset after a company.

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Nate was incredibly welcoming & accommodating during the car buying process. He was quick & knowledgeable no xx car buying experience. I’d buy another car with him if I’m shopping at DGDG.

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I went to the service center to do a routine maintenance and the initial appointment went well. They were helpful even when it took much longer than they estimated. Things happen right? I was told I had an oil leak. I made an appointment and brought it back to get the leak fixed. They checked and they said I had to have a filter checked (not urgent) and that my coolant (I believe) was in the red. I had just had a full checkup. I questioned it. They explained the filter being in the yellow that any dirt will put ... Read More

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DealerRater - Jun 25, 2026

I went to the service center to do a routine maintenance and the initial appointment went well. They were helpful even when it took much longer than they estimated. Things happen right? I was told I had an oil leak. I made an appointment and brought it back to get the leak fixed. They checked and they said I had to have a filter checked (not urgent) and that my coolant (I believe) was in the red. I had just had a full checkup. I questioned it. They explained the filter being in the yellow that any dirt will put it in the yellow even though it was a new filter. The coolant should have been checked. This was disconcerting. Were they trying to charge me twice or did they not check what they should have? It ended up they would complete the coolant service for free. Then they told me that I had to leave the car overnight. No big deal except they told me the day of the service, I had not made arrangements (because they didn't tell me in advance) and they didn't have a rental car. Now I am getting upset. I took my time to get a service done and now I am starting to feel disrespected. I had to go home after taking the day off to get this done. My time and money wasted. Now it has been over a week since they told me they would call me when a rental would be available. I called three times. Once to the manager the day I went home on the day I went to get the service done. They have not called me. I called again two more times to see if I could schedule an appointment and they said yes but there is no guarantee there will be a rental. That I have to drop what I am doing when they call and are ready for me. This seems a bit off. I happened to get a Friday off at work and don't work Saturday so I called to make an appointment to leave the car overnight. No call back to schedule. I feel like my time is being disrespected, I feel like I can't trust them to be honest, their communication is lacking, and that their sense of urgency (I am going on a trip later this summer and commute so I don't want my car to have more issues if this is not taken care of in a timely manner) to help a customer who called and left three messages without getting a call back. It seems unprofessional.

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I recently bought a 2018 Tesla from this dealership on may 14. The dealer advertised , sold the car to me with 113,346 miles which shows on the temporary registration that they processed for me at the time of sale. However, when I received the car and registered it in Tesla, the actual mileage was 116,700. I called the dealer to report this issue and request a resolution. After some time, both the salesperson and the manager reached out to me saying it might has been a light mistake on their end• The manager accept to pay me $300 as compensation for a new battery test ... Read More

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Google - Jun 24, 2026

I recently bought a 2018 Tesla from this dealership on may 14. The dealer advertised , sold the car to me with 113,346 miles which shows on the temporary registration that they processed for me at the time of sale. However, when I received the car and registered it in Tesla, the actual mileage was 116,700. I called the dealer to report this issue and request a resolution. After some time, both the salesperson and the manager reached out to me saying it might has been a light mistake on their end• The manager accept to pay me $300 as compensation for a new battery test I needed to perform at Tesla, to verify the battery health based on their claimed mileage. They promised the $300, but I never received it, nor did they contact me again. To this day (month and a half later) I am still waiting, and although I accepted this as a kind of apology, it didn’t sit right with me, since they just claimed the car wouldn’t lose value, ignoring the real issue. I can not believe how they left me hanging on this… so make sure to double check everything they saying is legit before you buy because unfortunately that was my experience.

Friendly and amazing service team. I would definitely recommend Team for any vehicle service needs.

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Really enjoyed the experience! Sean kept me informed and made the buying process super easy. Even took the time to set up my OnStar and Bluetooth in my brand new 2026 Corvette Stingray! Above and beyond service from the whole team involved. Keep up the great work!

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I am very pleased with the service provided to me for my Traverse. My service person, Nallely was very professional and as helpful as she could possibly be. I was also appreciative to the quick attention provided by the mechanics. I have purchased 3 new autos from this dealership and am very happy with the service and care they provide.

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I always come to the dealership to see Nate he always help me out getting a car

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I am always treated great here. I bought my truck here 10 years ago and realize I have no obligation to have it always serviced at Team Chevrolet but they always treat me so great.

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They did a good job on my car and I like the video report they give me however...it's the second time I go, and the second time they incorrectly report the mileage on my car (using kms instead of miles) and I have to then figure out how to get it fixed with carfax as they stop replying to messages once the work is done, even the manager that asked for feedback after the appointment doesn't reply... EDIT: after multiple times trying to contact them and getting to the service department in person, the issue is still ... Read More

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Google - Jun 2, 2026

They did a good job on my car and I like the video report they give me however...it's the second time I go, and the second time they incorrectly report the mileage on my car (using kms instead of miles) and I have to then figure out how to get it fixed with carfax as they stop replying to messages once the work is done, even the manager that asked for feedback after the appointment doesn't reply... EDIT: after multiple times trying to contact them and getting to the service department in person, the issue is still not fixed and they don't reply. I hate to leave a 1 star review but it does say a lot about them when they don't seem to care after payment have been made.

Always friendly and honest. Upon arrival I was checked in in a timely manner. Very comfortable waiting room.

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Very patient, courteous, professional, friendly. He was very knowledgeable. The Team effort was very obvious. Finance agent explained all very well. Very nice dealership to experience.

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Always a great experience! Luz is wonderful and efficient. Don’t love my electric blazer but love seeing Luz

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The dealer did a good job taking care of all service items while being professional and easy to work with.

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Luz was very helpful and I will ask for her when I return. Give her props when able!

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The same day I called the same day I was notified that I was approved, Mr. Elmi was awesome and guide me through the process. Their application process its so simple and easy that i was able to drive off the lot with a brand new car within minutes. Great service.

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Great service glad we stopped and purchased the car. Sean was knowledgeable and helpful witheverything

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I’m always satisfied with the service I get at Team Vallejo! My service advisor Damien always has a professional attitude and is greatly knowledgeable about my service. He always keeps me informed about the progress of my service and is a true professional at what he does! Thank you Damien and the service mechanics who always takes care of me and my vehicles!

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A very nice and smooth experience. We would shop here again. Thanks again every one.

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Good service and cheerful staff, even early in the morning. went in for a recall and they were polite, even though they weren't making money off of us.

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We have been using Team Chevrolet for at least 12 years. Stan was our service rep that whole time. His retirement was well earned. Damien is our new guy. We look forward to working with him on a continuing basis.

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MY salesman Mychal was the best part of my experience. Great salesman, no pressure, informative.

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